Developing an Effective Statement of Work (SOW) for Operations & Service Contracts

Developing a clear Statements of Work (SOW) can be challenging. Some SOWs may be vague or lack critical details. Others have requirements that are overly prescriptive and can limit vendor innovation. Results from twenty years of procurement research will showcase how poor SOWs create a “tumbling dominoes” effect that brings risk to the owner. This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion of how to increase vendor innovation during the bidding process. Tangible examples from a variety of facility contracts and construction projects will be shared (e.g., custodial, maintenance, design/construction, waste management, business services, and more).

The Scope of Work template provides numerous prompts that will help your team formulate what needs to be accomplished from the project.  If you are unsure about certain aspects of your SOW, issuing a Request for Needs (RFN) to the industry can assist in this process.  Our white paper on the SOW development process provides additional detail.  Also, be sure to share the budget as part of your scope of work!

Need More Materials or Have a Question?

Contact Us Today, We Are Happy to Share!