LEVERAGING HUMAN FACTOR PERSONALITY PROFILES TO ENHANCE FM TEAM PERFORMANCE

Leveraging Human Factor Personality Profiles to Enhance FM Team Performance

Team assignment within facility management and construction project delivery is often based on availability of personnel. Similarly, many services providers use informal tools when identifying the project teams that will be assigned to a new project. Regardless of the specific considerations, team assignment mechanics within the built environment lack struggle with putting together the best team for any given project. One of the most overlooked components of team assignment mechanics is the significance of the PERSONALITY TRAITS in building teams and ensuring the various members have a high probability of being able to work and communicate effectively with each other. In this webinar, we discuss the usage of the HEXACO and Emotional Intelligence assessments and their impact on team performance. We also discuss a case study of more than 100 industry professionals working in teams to complete similar project management tasks. Teams that that were developed based on the personality traits performed almost 70% better than randomly-assigned teams!