THE HOW & WHY OF O&M BENCHARKING

The How & Why of O&M Benchmarking

While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility management has only started using benchmarking in the last 20 years. Operations and Maintenance Benchmarking for services such… janitorial… maintenance… staffing levels… and more… help facility managers identify opportunities for improvement and build a better business case. This webinar will give attendees three simple TOOLS that they can use to start (or improve!) their organization’s path towards a measured FM organization. Actual results and analysis will be highlighted from IFMA’s own benchmarking studies. Costs and best practices will be shown by region, industry, and facility use. FM security operations and organizational structure will also be touched on.